Graham Corporation logo Graham Corporation Net Promoter Score 2017 Benchmarks

Estimated Net Promoter Score is

7

Graham Holdings Company is a diversified American conglomerate, best known for formerly owning the newspaper for which it was once named, The Washington Post, and Newsweek.

Its holdings include the online magazine Slate, Graham Media Group —the developers of a news reader app. Graham Holdings Company also owned cable television and internet service provider Cable One until it was spun off in 2015.

Quick facts about Graham Corporation

Key people Donald E. Graham (Chairman and CEO) Timothy J. O'Shaughnessy (president) Hal S. Jones (CFO)
Traded as Class A Common Stock: unlisted Class B Common Stock: NYSE: GHC S&P 400 Component
Products Magazines Educational Services Television Cable television Electronic media
Founded August 4, 1947; 69 years ago (1947-08-04) Washington, D.C.
Formerly called The Washington Post Company (1947–2013)

Net Promoter Score for Top Brands compared with Graham Corporation

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Technology / Industrial Machinery / Components is 0.



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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Graham Corporation sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Graham Corporation with your own without any further context is not that useful.

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Other companies with Net Promoter Score similar to Graham Corporation

We have estimated the Net Promoter Score of Graham Corporation based on the publicly available information
including the the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.