Fleetmatics Group PLC logo Fleetmatics Group PLC Net Promoter Score 2021 Benchmarks

Estimated Net Promoter Score is


Fleetmatics is a public limited company providing software-as-a-service fleet management. Based in Dublin, Ireland it offers both web-based and mobile application solutions that provide fleet operators with information on vehicle location, speed, mileage, fuel usage.

Quick facts about Fleetmatics Group PLC

Headquarters Dublin, Ireland (Global HQ) Waltham, Massachusetts (United States HQ)
Key people James M. Travers (Chairman and CEO)
Industry SaaS fleet Management
Number of employees 1000+ (as of 2016)
Website fleetmatics.com

Net Promoter Score for Top Brands compared with Fleetmatics Group PLC

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Technology / Computer Software: Prepackaged Software is 0.

Browse NPS benchmarks

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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Fleetmatics Group PLC sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Fleetmatics Group PLC with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

Learn more

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Other companies with Net Promoter Score similar to Fleetmatics Group PLC

We have estimated the Net Promoter Score of Fleetmatics Group PLC based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.