First Industrial Realty Trust, Inc. Net Promoter Score 2023 Benchmarks

Estimated Net Promoter Score is


First Potomac Realty Trust is a self-managed real estate investment trust that focuses on owning, operating, developing and redeveloping office and business park properties in the greater Washington, D.C. region.

As of March 31, 2016, the company's portfolio totaled 6.5 million square feet. The total leased portfolio consists of approximately 64% office and 36% business park and industrial properties, based on annualized cash basis rent. FPO common shares are publicly traded on the New York Stock Exchange.

A key element of First Potomac's overarching strategy is its dedication to sustainability. Over one million square feet of First Potomac property is LEED Certified and approximately half of the portfolio's multi-story office square footage is LEED or Energy Star Certified.

Based in Bethesda, Maryland, the firm maintains regional offices in Washington, D.C., Germantown, Maryland; Columbia, Maryland; and Fairfax, Virginia.

Quick facts about First Industrial Realty Trust, Inc.

Revenue $126.2 Million (Annualized, as of June 30, 2016)
Website (
Total assets $1.32 Billion (as of June 30, 2016)
Industry Real Estate Investment Trusts
Headquarters Bethesda, Maryland

Net Promoter Score for Top Brands compared with First Industrial Realty Trust, Inc.

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Consumer Services / Real Estate Investment Trusts is 0.

Browse NPS benchmarks survey demo

How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If First Industrial Realty Trust, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of First Industrial Realty Trust, Inc. with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where comes in.

Learn more

Track Segmented Customer Satisfaction with

How are your customers satisfied depending on:

  • what products they purchased
  • when they placed their order
  • what number of orders they made?

    Sign up for free setup takes just 5 minutes

Other companies with Net Promoter Score similar to First Industrial Realty Trust, Inc.

We have estimated the Net Promoter Score of First Industrial Realty Trust, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.