Federal Realty Investment Trust logo Federal Realty Investment Trust Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

9

Federal Realty Investment Trust is a real estate investment trust that owns, operates and develops retail real estate in America.

The company was founded the 1980s.

On February 1, 2016, it became a component of the S&P 500.

Quick facts about Federal Realty Investment Trust

Traded as NYSE: FRT S&P 500 Component
Website www.federalrealty.com
Founded 1984

Net Promoter Score for Top Brands compared with Federal Realty Investment Trust

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Consumer Services / Real Estate Investment Trusts is 0.



Browse NPS benchmarks

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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Federal Realty Investment Trust sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Federal Realty Investment Trust with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

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Other companies with Net Promoter Score similar to Federal Realty Investment Trust

We have estimated the Net Promoter Score of Federal Realty Investment Trust based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.