Electronics for Imaging, Inc. Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

16

Electronics for Imaging, Inc. is an international company based in Silicon Valley that specializes in digital printing technology. EFI develops technologies for the manufacturing of signage, packaging, textiles, ceramic tiles, and personalized documents, with a wide range of printers, inks, digital front ends, and a comprehensive business and production workflow suite.

Quick facts about Electronics for Imaging, Inc.

Traded as NASDAQ: EFII S&P 600 Component
Revenue US$ 992.1 million (FY 2016)
Industry Digital Imaging Technology
Profit US$ 45.5 million (FY 2016)
Headquarters Fremont, California, U.S.

Net Promoter Score for Top Brands compared with Electronics for Imaging, Inc.

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Technology / Computer Communications Equipment is 0.



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Customer.guru survey demo

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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Electronics for Imaging, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Electronics for Imaging, Inc. with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

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Other companies with Net Promoter Score similar to Electronics for Imaging, Inc.

We have estimated the Net Promoter Score of Electronics for Imaging, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.