DryShips Inc is a dry bulk shipping company based in Athens, Greece. It is a Marshall Islands corporation, formed in 2004.
As of June 2015, the company owns, through its subsidiaries, a fleet of 39 drybulk carriers, consisting of 13 Capesize, 24 Panamax and two Supramax vessels, which have a combined deadweight tonnage of approximately 4.3 million deadweight tonnage; six drilling units and five tankers.
Through its 59.4% owned subsidiary, Ocean Rig, DryShips also owns and operates 11 semi-submersible oil rigs. As of December 28, 2013, DryShips owned and operated two 5th generation ultra-deepwater, semi-submersible offshore drilling rigs: the Leiv Eiriksson which can drill from 70 m. And 9 advanced capability ultra-deepwater drillships, four 6th generation ships Ocean Rig Olympia, Poseidon, Mykonos, Corcovado, and five 7th generation ships Ocean Rig Mylos, Skyros, Athena, Apollo, Santorini. Ocean Rig Skyros was delivered December 20, 2013 and can drill from 500 m
In March 2011, one of the company's Panamax carriers, MS Oliva, was wrecked off Nightingale Island in the Tristan da Cunha group of islands, resulting in an oil spill which damaged local wildlife.
|Key people||George Economou (CEO,Chairman)|
|Owner||George Economou (16.7%)|
|Traded as||NASDAQ: DRYS|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Transportation / Marine Transportation is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If DryShips Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of DryShips Inc. with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
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We have estimated the Net Promoter Score of DryShips Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.