Dice.com is a career website based in San Jose, California. It serves information technology and engineering professionals. Dice.com is owned by DHI Group, Inc. . Dice.com typically has approximately 80,000 tech job listings. The website claims to have 3 million registered technology professionals and approximately 2.4 million unique visitors each month. Of those registered users, 75% have a bachelor's degree or higher and 65% have 10 or more years of experience in their field.
In June 2009, Dice.com advertised 48,000 jobs. In 2014, Dice.com advertised 80,000 positions daily.
|Key people||Bob Melk, President, Dice. Mike Durney, President and Chief Executive Officer, DHI Group, Inc.|
|Type of site||Job search engine, review site|
|Traded as||NYSE: DHX S&P 600 Component|
|Alexa rank||1164 (December 2014)|
|Headquarters||San Jose, CA, U.S.|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Miscellaneous / Business Services is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If DHI Group, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of DHI Group, Inc. with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
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We have estimated the Net Promoter Score of DHI Group, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.