Del Frisco's Restaurant Group, Inc. logo Del Frisco's Restaurant Group, Inc. Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

3

Del Frisco's Restaurant Group is an American steakhouse restaurant chain company which focuses on fine dining steaks. The company was founded in 1981 and became public in 2012. Del Frisco's Restaurant Group currently operates Del Frisco's Double Eagle Steak House, Sullivan's Steakhouse and Del Frisco's Grille with over 32 locations across the United States.

Del Frisco's was ranked 89th on the Forbes American Best Small Companies List in 2013. In 2015, Del Frisco's opened its first steakhouse in Orlando, Florida.

Del Frisco's was ranked as a favorite dining location for Wall Street bankers and traders in 2013, citing strong service as a reason for its popularity.

Quick facts about Del Frisco's Restaurant Group, Inc.

Headquarters 920 S. Kimball Ave, Suite 100, Southlake, Texas 76092
Key people Mark S. Mednansky (CEO)
Services Steakhouse chain
Area served United States
Traded as NASDAQ: DFRG

Net Promoter Score for Top Brands compared with Del Frisco's Restaurant Group, Inc.

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Consumer Services / Restaurants is 0.



Browse NPS benchmarks

Customer.guru survey demo

important
How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Del Frisco's Restaurant Group, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Del Frisco's Restaurant Group, Inc. with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

Learn more

Track Segmented Customer Satisfaction with Customer.guru

How are your customers satisfied depending on:

  • what products they purchased
  • when they placed their order
  • what number of orders they made?

    Sign up for free setup takes just 5 minutes

Other companies with Net Promoter Score similar to Del Frisco's Restaurant Group, Inc.

We have estimated the Net Promoter Score of Del Frisco's Restaurant Group, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.