CoreSite Realty Corporation is a national, carrier-neutral provider of data centers, colocation, and peering. As of 2015, the company has 16 data centers in the Boston, Chicago, Denver, Los Angeles, Miami, New York City, Northern Virginia, San Francisco/San Jose, Santa Clara, and Washington DC areas. The company also operates the Any2Exchange, one of the largest peering communities in the United States. The company was a wholly owned operating partner of The Carlyle Group, but is now publicly traded with little institutional interest.
The company was founded in 2001 as CRG West at two of the West coast's original carrier hotels: Market Post Tower and One Wilshire. In June 2009, the company completed a rebranding, launching its new website on June 22, 2009.
The company currently has more than 750 customers ranging from start-ups to Fortune 500 organizations. The company leases space to its customers in quantities ranging from one cabinet to an entire private data center.
CoreSite has over 2.5 million square feet of data center space and founded the Any2 Exchange, an internet exchange with more than 160 members.
|Traded as||NYSE: COR S&P 600 Component|
|Headquarters||Denver, CO, United States|
|Key people||Paul Szurek, CEO|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Consumer Services / Real Estate Investment Trusts is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If CoreSite Realty Corporation sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of CoreSite Realty Corporation with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
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We have estimated the Net Promoter Score of CoreSite Realty Corporation based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.