Codero Hosting logo Codero Hosting Net Promoter Score 2017 Benchmarks

Last known Net Promoter Score is

70

Codero Hosting is a provider of managed, dedicated, cloud computing, and hybrid hosting services based in Austin, Texas and Kansas City, Kansas. The company has three US based SSAE 16 data centers operating in Dallas, Texas, Phoenix, Arizona, and Ashburn, Virginia. The company offers hosted dedicated servers, cloud servers, hybrid cloud, load balancers, firewalls, disaster recovery, backup, and more.

Quick facts about Codero Hosting

Key people Emil Sayegh, Chairman, President & CEO Eli Bowman, CFO Jason Ackley, CNO
Headquarters 5750 W 95th St Overland Park, KS 66207
Industry Managed Dedicated and Cloud Hosting
Founded 2009; 8 years ago (2009)
Website www.codero.com

Net Promoter Score for Top Brands compared with Codero Hosting

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Technology / Software is 56.



Browse NPS benchmarks

Customer.guru survey demo

important
How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Codero Hosting sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Codero Hosting with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

Learn more

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Technology / Software companies with similar Net Promoter Score

Other companies with Net Promoter Score similar to Codero Hosting

Net Promoter Score benchmark sources

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