The Cleantech Group is a company that supports the development and marketability of clean technologies. The Cleantech Group provides members of its Cleantech network access to capital, investors, research and promotional opportunities. The group also provides advisory services for large corporations and governments.
The Cleantech Group owns the term "cleantech" as a registered trademark. The term usually refers to investments in technologies and related business models focused on the roots of ecological challenges.
According to the company's website, the Cleantech Group has a stated mission to accelerate the growth of clean technology markets worldwide by functioning as a provider of insight, business opportunities, and relationships.
Representing more than $3 trillion in assets, the Cleantech Group’s global member network includes members from the more than 8,000 investors, 6,000 companies, and 3,500 professional services organizations focused on clean technology in sectors ranging from energy generation to transportation to agriculture.
|Founded||San Francisco, California, USA (2002)|
|Key people||Richard Youngman, CEO|
|Headquarters||San Francisco, CA|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Technology / Industrial Machinery / Components is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Cleantech Solutions International, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Cleantech Solutions International, Inc. with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
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We have estimated the Net Promoter Score of Cleantech Solutions International, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.