CitiGroup Net Promoter Score Benchmarks

Last known Net Promoter Score is

18

Citigroup Inc. or Citi is an American multinational investment banking and financial services corporation headquartered in Manhattan, New York City. Citigroup was formed from one of the world's largest mergers in history by combining the banking giant Citicorp and financial conglomerate Travelers Group in October 1998 . As of January 2015, it is the third largest bank holding company in the US by assets. Its largest shareholders include funds from the Middle East and Singapore. At its height until the global financial crisis of 2008, Citigroup was the largest company and bank in the world as measured by total assets, with 357,000 employees. In 2007, Citigroup was one of the primary dealers in US Treasury securities. Citigroup had the world's largest financial services network, spanning 140 countries with approximately 16,000 offices worldwide. It holds over 200 million customer accounts in more than 140 countries.

Industry Financial Services / Banking
Website http://citigroup.com
Score Date Source
18
2014-03-13 http://customergauge.com/news/2014-net-promoter-benchmarks/
-13
2013-04-01 http://wordofmouthindex.com/womi-scores/top-100-brands/

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