Cinedigm is a North American entertainment company, headquartered in Los Angeles, California. Cinedigm is engaged in digital cinema, software, and content marketing and distribution. Cinedigm is an independent content distributor in the United States, with a library of 50,000 films and TV episodes, and direct relationships with over 60,000 physical stores and digital retailers, including Wal-Mart, Best Buy, Target, iTunes, Netflix, and Amazon, as well as the national video on demand platform on cable television. In addition, the company offers content marketing and distribution services in theatrical and ancillary home entertainment markets to alternative and independent movie content owners, as well as to theatrical exhibitors.
|Products||Motion Pictures, Entertainment, Video on demand, Digital distribution, Film distribution|
|Key people||Chris McGurk, Chairman and CEO Jeff Edell, CFO Bill Sondheim, President, Entertainment|
|Headquarters||Los Angeles, California & New York City, New York|
|Divisions||Cinedigm Corp. Cinedigm Entertainment Group|
|Founded||2000; 17 years ago (2000)|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Consumer Services / Consumer Electronics / Video Chains is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Cinedigm Corp sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Cinedigm Corp with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
|Vodafone||Telecommunications / Wireless Carrier||-1|
|Chase||Financial Services / Banking||-1|
|CIGNA||Insurance / Health and Life Insurance||-1|
|Comcast||Consumer Brands / Car Manufacturers||-3|
|Telfort||Telecommunications / Wireless Carrier||-3|
|Dish||Telecommunications / Cable/TV service||1|
|Cleeng||Technology / Software||1|
|Fifth Third Bank||Financial Services / Banking||1|
|Accenture Consulting||Technology / Other||1|
|Ocado||Consumer Brands / Grocery||-4|
We have estimated the Net Promoter Score of Cinedigm Corp based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.