Estimated Net Promoter Score is
China National Building Material Company Limited or CNBM is a public traded company, engaging in cement, lightweight building materials, glass fiber and fibre-reinforced plastic products and engineering service businesses.
CNBM is currently the largest cement and gypsum board producer in China. It is also the largest glass fiber producer in Asia.
CNBM was listed on the Hong Kong Stock Exchange under IPO on 23 March 2006.
CNBM joined the Hang Seng China Enterprises Index from 10 March 2008.
In October 2013 CNBM entered into an agreement with Qatari Investors Group to expand the Al Khaliji Cement plant. Al Khaliji, a subsidiary of Qatari Investors Group, is planning to double clinker and production capacity at the plant to 12,000tpd and 14,000tpd, respectively. FLSmidth is to supply equipment and machinery for the US$190m expansion.
In 2013, CNBM acquires China manufacturer of solar module Jetion Solar.
In 2014, CNBM acquires German thin film manufacturer Avancis.
In the middle of 2014, CNBM took over all of the risks and benefits for 10 Ukrainian solar power plants, namely, Voskhod Solar, Neptun Solar, Franko Solar, Franko PV, Dunayskaya SES-1, Dunayskaya SES-2, Priozernaya-1, Priozernaya-2, Limanskaya Energy-1 and Limanskaya Energy-2.
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Basic Industries / Engineering & Construction is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If China Advanced Construction Materials Group, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of China Advanced Construction Materials Group, Inc. with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
After successfully using Net Promoter Score for our own e-commerce projects, we have decided to let anyone benefit from what we've learned.
We have founded Customer.guru in 2016 to help e-shops, SaaS services and startups better understand their customers, improve their services and increase their revenues.
Customer.guru is an easy-to-setup tool for tracking segmented customer satisfaction using Net Promoter Score.
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We have estimated the Net Promoter Score of China Advanced Construction Materials Group, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.