Chesapeake Energy Corporation logo Chesapeake Energy Corporation Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

-4

Chesapeake Energy Corporation is a petroleum and natural gas exploration and production company headquartered in Oklahoma City, Oklahoma. The company was founded in 1989 by Aubrey McClendon and Tom L. Ward with only a $50,000 initial investment. McClendon named the company due to his love of the Chesapeake Bay region. Ward later left the company to found SandRidge Energy.

Quick facts about Chesapeake Energy Corporation

Key people Robert Douglas Lawler, CEO Douglas J. Jacobson, Vice President Domenic J. Dell'Osso, Jr., CFO
Production output 679 thousand barrels of oil equivalent (4,150,000 GJ) per day (2015)
Founder Aubrey McClendon and Tom L. Ward
Traded as NYSE: CHK S&P 500 Component
Operating income US$ -18.919 billion (2015)

Net Promoter Score for Top Brands compared with Chesapeake Energy Corporation

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Energy / Oil & Gas Production is 0.



Browse NPS benchmarks

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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Chesapeake Energy Corporation sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Chesapeake Energy Corporation with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

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Other companies with Net Promoter Score similar to Chesapeake Energy Corporation

We have estimated the Net Promoter Score of Chesapeake Energy Corporation based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.