CECO Environmental Corp. logo CECO Environmental Corp. Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

9

CECO Environmental was set up in 1966 and now is based in Cincinnati, Ohio. The company provides air pollution control technology, products and services for various industries, including aerospace, brick, cement, steel, printing, food, foundries, utilities, woodworking, chemical processing, glass, automotive, ethanol, pharmaceuticals and refining. Currently the company owns twelve subsidiaries. CECO Environmental acquired Met-Pro Corporation in August 2013.

Quick facts about CECO Environmental Corp.

Key people Jeffrey Lang ( Chief Exec. Officer, Pres, and Director) (2012.12)
Industry Pollution & Treatment Controls
Products clean air solutions
Website www.cecoenviro.com
Headquarters Cincinnati, Ohio

Net Promoter Score for Top Brands compared with CECO Environmental Corp.

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Capital Goods / Pollution Control Equipment is 0.



Browse NPS benchmarks

Customer.guru survey demo

important
How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If CECO Environmental Corp. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of CECO Environmental Corp. with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

Learn more

Track Segmented Customer Satisfaction with Customer.guru

How are your customers satisfied depending on:

  • what products they purchased
  • when they placed their order
  • what number of orders they made?

    Sign up for free setup takes just 5 minutes

Other companies with Net Promoter Score similar to CECO Environmental Corp.

We have estimated the Net Promoter Score of CECO Environmental Corp. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.