California First National Bancorp logo California First National Bancorp Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

-9

Headquartered in California, California First National Bancorp is a registered financial holding company for California First National Bank and California First Leasing Corp. The company currently operates with two primary businesses including an FDIC-insured national bank and a leading leasing company specializing in financing high-technology capital assets. The company offers various leasing and banking services including leasing and financing capital assets, leasing non-high technology property,accepting various deposit products and various commercial loans for corporations, companies, educational institute and other social organizations.

Quick facts about California First National Bancorp

Key people Patrick E. Paddon (Chairman & CEO)
Services leasing and banking services
Total assets US$ 558.903 million (2013)
Total equity US$ 180,879 million (2013)
Operating income US$ 21.403 million (2013)

Net Promoter Score for Top Brands compared with California First National Bancorp

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Finance / Major Banks is 0.



Browse NPS benchmarks

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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If California First National Bancorp sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of California First National Bancorp with your own without any further context is not that useful.

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Other companies with Net Promoter Score similar to California First National Bancorp

We have estimated the Net Promoter Score of California First National Bancorp based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.