CACI International, Inc. logo CACI International, Inc. Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

-2

CACI International Inc, is an American multinational professional services and information technology company headquartered in Arlington, Virginia, United States. CACI provides services to many branches of the federal government including defense, homeland security, intelligence, and healthcare.

CACI has approximately 19,000 employees worldwide.

CACI is a member of the Fortune 1000 Largest Companies, the Russell 2000 index, and the S&P SmallCap 600 Index.

Quick facts about CACI International, Inc.

Key people J.P. (Jack) London (Executive Chairman and Chairman of the Board) Kenneth Asbury (President and CEO)
Founded July 1962 (Santa Monica, California)
Headquarters Arlington, Virginia, United States
Traded as NYSE: CACI S&P 600 Component
Founder Herb Karr Harry Markowitz

Net Promoter Score for Top Brands compared with CACI International, Inc.

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Technology / EDP Services is 0.



Browse NPS benchmarks

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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If CACI International, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of CACI International, Inc. with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

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Other companies with Net Promoter Score similar to CACI International, Inc.

We have estimated the Net Promoter Score of CACI International, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.