Buenaventura Mining Company Inc. Net Promoter Score 2023 Benchmarks

Estimated Net Promoter Score is


Buenaventura is a Peruvian mining company.

It is the largest owner of mining rights in Peru among precious metals companies. The company is engaged in the mining, processing, development and exploration of gold, silver, coal, lead, molybdenum and zinc via wholly owned mines, as well as through its participation in joint exploration projects.

Buenaventura operates seven mines in Peru and has controlling interests in another mining company, via a partnership with Newmont Mining, and Cerro Verde.

The company has been listed on the Lima Stock Exchange since 1971 and on New York Stock Exchange since 1996.

Quick facts about Buenaventura Mining Company Inc.

Net income US$ 667.6 Million (2010)
Revenue US$ 1.4 Billion (2010)
Key people Roque Benavides (CEO)
Website www.buenaventura.com.
Traded as BVL: BVN NYSE: BVN

Net Promoter Score for Top Brands compared with Buenaventura Mining Company Inc.

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Basic Industries / Precious Metals is 0.

Browse NPS benchmarks

Customer.guru survey demo

How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Buenaventura Mining Company Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Buenaventura Mining Company Inc. with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

Learn more

Track Segmented Customer Satisfaction with Customer.guru

How are your customers satisfied depending on:

  • what products they purchased
  • when they placed their order
  • what number of orders they made?

    Sign up for free setup takes just 5 minutes

Other companies with Net Promoter Score similar to Buenaventura Mining Company Inc.

We have estimated the Net Promoter Score of Buenaventura Mining Company Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.