Boston Scientific Corporation logo Boston Scientific Corporation Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

-5

Boston Scientific Corporation is a worldwide developer, manufacturer and marketer of medical devices whose products are used in a range of interventional medical specialties, including interventional radiology, interventional cardiology, peripheral interventions, neuromodulation, neurovascular intervention, electrophysiology, cardiac surgery, vascular surgery, endoscopy, oncology, urology and gynecology.

Boston Scientific is primarily known for the development of the Taxus Stent, a drug-eluting stent which is used to open clogged arteries. With the full acquisition of Cameron Health in June 2012, the company also became notable for offering a minimally invasive implantable cardioverter-defibrillator.

Boston Scientific's main competitors are Johnson and Johnson, Medtronic, St. Jude Medical, and the Abbott Vascular division of Abbott Laboratories.

Quick facts about Boston Scientific Corporation

Founders John Abele, Founder & Director Emeritus Peter Nicholas, Founder & Director Emeritus
Key people Michael Mahoney, President, Chairman and CEO Daniel Brennan, CFO
Headquarters Marlborough, Massachusetts, United States
Traded as NYSE: BSX S&P 500 Component
Operating income $ (447 million) (2016)}}

Net Promoter Score for Top Brands compared with Boston Scientific Corporation

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Health Care / Medical / Dental Instruments is 0.



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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Boston Scientific Corporation sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Boston Scientific Corporation with your own without any further context is not that useful.

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Other companies with Net Promoter Score similar to Boston Scientific Corporation

We have estimated the Net Promoter Score of Boston Scientific Corporation based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.