Blockbuster on Demand Net Promoter Score Benchmarks

Last known Net Promoter Score is

11

Blockbuster LLC, also known as Blockbuster and formerly Blockbuster Video Entertainment, Inc., was an American-based provider of home movie and video game rental services through video rental shops, DVD-by-mail, streaming, video on demand, and cinema theater. At its peak in 2004, Blockbuster consisted of nearly 60,000 employees[citation needed] and over 8,000 stores. As a result of various factors including competition from Netflix, Redbox, and video on demand services, Blockbuster lost significant revenue and filed for bankruptcy protection on September 23, 2010. On April 6, 2011, the company and its remaining 1,700 stores were bought by satellite television provider Dish Network. While the Blockbuster brand has mostly been retired, Dish still maintains some Blockbuster franchise agreements, with 12 stores remaining.

Industry Consumer Brands / Entertainment
Score Date Source
11
2014-03-13 http://customergauge.com/news/2014-net-promoter-benchmarks/

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