Benitec Biopharma Limited logo Benitec Biopharma Limited Net Promoter Score 2023 Benchmarks

Estimated Net Promoter Score is


Benitec Biopharma Ltd ASX: BLT is an Australian biotechnology company founded in 1997. It is engaged in the development of gene-silencing therapies for the treatment of chronic and life-threatening diseases using DNA-directed RNA interference technology.

RNA interference has researched RNAi extensively, developing the small hairpin RNA concept employed in ddRNAi. Benitec Biopharma has an exclusive license to this ddRNAi technology in human therapeutic uses and research.

Quick facts about Benitec Biopharma Limited

Key people Peter Francis (Chairman) Greg West (CEO) Bryan Dulhunty (CFO) Michael Graham (Founding Scientist & Head of Discovery)
Products Gene silencing, Gene expression, RNA interference (ddRNAi)
Profit ($4,801,752) (2013)
Revenue $1,464,1782 (2013)
Total assets $1,750,710 (2013)

Net Promoter Score for Top Brands compared with Benitec Biopharma Limited

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Health Care / Major Pharmaceuticals is 0.

Browse NPS benchmarks survey demo

How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Benitec Biopharma Limited sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Benitec Biopharma Limited with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where comes in.

Learn more

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Other companies with Net Promoter Score similar to Benitec Biopharma Limited

We have estimated the Net Promoter Score of Benitec Biopharma Limited based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.