Net Promoter Score benchmarks by industry

Net Promoter Scores of publicly traded companies Net Promoter Score for Fortune 500 companies Net Promoter Score for Top brands

Technology / Software

Financial Services / Banking

Specialty Retailers: Other

Utilities: Gas and Electric

Chemicals

Mining, Crude-Oil Production

Consumer Brands / Retail/E-tail

Service Providers (B2B)

Consumer Brands / Electronics

Insurance: Property and Casualty (Stock)

Motor Vehicles and Parts

Telecommunications / Wireless Carrier

Industrial Machinery

Wholesalers: Diversified

Aerospace and Defense

Food Consumer Products

Semiconductors and Other Electronic Components

Consumer Brands / Entertainment

Other

Insurance: Life, Health (stock)

Commercial Banks

Securities

Education

Consumer Brands / FMCG

Consumer Brands / Car Manufacturers

Specialty Retailers: Apparel

Packaging, Containers

Pharmaceuticals

Oil and Gas Equipment, Services

Technology / Hardware

Energy

Financial Data Services

Pipelines

Apparel

Food and Drug Stores

Petroleum Refining

Travel and Hospitality / Other

Telecommunications / Cable/TV service

Medical Products and Equipment

Technology / Other

Network and Other Communications Equipment

Healthcare / Other

Metals

Healthcare / Hospitals and Care institutions

Entertainment

Financial Services / Other

Diversified Outsourcing Services

Consumer Brands / Grocery

Diversified Financials

Household and Personal Products

Telecommunications / Other

Health Care: Pharmacy and Other Services

Telecommunications / Internet Service Provider

Engineering, Construction

Electronics, Electrical Equip.

Telecommunications

Health Care: Insurance and Managed Care

Health Care: Medical Facilities

Computer Software

General Merchandisers

Beverages

Insurance: Life, Health (Mutual)

Scientific,Photographic and Control Equipment

Food Production

Homebuilders

Insurance / Health and Life Insurance

Real estate

Hotels, Casinos, Resorts

Internet Services and Retailing

Automotive Retailing, Services

Consumer Brands / Other

Information Technology Services

Consumer Brands / Internet

Manufacturing

Home Equipment, Furnishings

Wholesalers: Electronics and Office Equipment

Trucking, Truck Leasing

Airlines

Construction and Farm Machinery

Food Services

Insurance: Property and Casualty (Mutual)

Financial Services / Brokerage and investments

Wholesalers: Health Care

Building Materials, Glass

Wholesalers: Food and Grocery

Tobacco

Travel and Hospitality / Hotels

Financial Services / Credit cards

Media

Luxury

Transportation Equipment

Consumer Packaged Goods

Consumer Brands / Fast Food

zMiscellaneous

Transportation and Logistics

Waste Management

Travel and Hospitality / Airlines

Publishing, Printing

Forest and Paper Products

Computer Peripherals

Insurance / Car Insurance

Logistics / Delivery/postal services

Financial Services

Public Sector

Retail

Computers, Office Equipment

Automotive

Temporary Help

Diversified

Railroads

Healthcare / Phamaceuticals

Technology

Insurance / Other

Logistics / Other

Toys, Sporting Goods

Travel and Hospitality / Car Rental

Advertising, marketing

Service Providers (B2B) / Car Manufacturers

Restaurants

Media / Cable/TV service

Mail, Package, and Freight Delivery

Service Providers (B2B) / Banking

Logistics / Transportation

Business Services

Leisure

Travel and Hospitality

Financial Services / software

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