Bank of the Ozarks logo Bank of the Ozarks Net Promoter Score 2023 Benchmarks

Estimated Net Promoter Score is


Bank of the Ozarks is a bank headquartered in Little Rock, Arkansas with more than 255 locations in Arkansas, Texas, Georgia, North Carolina, South Carolina, Alabama, Florida, California and New York and $18.45 billion in assets as of June 30, 2016. Early in 2014, it was the third-largest bank in Arkansas.

Quick facts about Bank of the Ozarks

Traded as NASDAQ: OZRK S&P 400 Component
Founded 1903 (Jasper, Arkansas)
Parent Bank of the Ozarks, INC
Headquarters Little Rock, Arkansas
Industry Financial services

Net Promoter Score for Top Brands compared with Bank of the Ozarks

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Finance / Major Banks is 0.

Browse NPS benchmarks survey demo

How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Bank of the Ozarks sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Bank of the Ozarks with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where comes in.

Learn more

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Other companies with Net Promoter Score similar to Bank of the Ozarks

We have estimated the Net Promoter Score of Bank of the Ozarks based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.