Azure Power Global Limited logo Azure Power Global Limited Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

-3

Azure Power Global Limited is an independent power producer, a developer and an operator of utility and commercial scale solar PV power plants headquartered in New Delhi, India. The company was founded in 2008 by entrepreneur Inderpreet Wadhwa. The company sells energy to government utilities, and independent industrial and commercial customers in India. Azure Power developed India's first utility scale solar project in 2009 in Awan, Punjab. The company also installed India's first megawatt scale solar rooftop project in Gandhinagar, Gujarat which was awarded the top 10 Public Private Partnership, 2013 by International Finance Corporation. Azure Power has a total capacity of over 1 GW in 15 states, which includes India's largest operational solar plant of 100 MW under India's National Solar Mission in Rajasthan.

Quick facts about Azure Power Global Limited

Headquarters 8, Local Shopping Complex, Madangir, Pushp Vihar, New Delhi, Delhi, India
Key people Inderpreet Wadhwa (CEO) H.S. Wadhwa (COO)
Founded 2008; 9 years ago (2008)
Website www.azurepower.com
Founder Inderpreet Wadhwa

Net Promoter Score for Top Brands compared with Azure Power Global Limited

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Public Utilities / Electric Utilities: Central is 0.



Browse NPS benchmarks

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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Azure Power Global Limited sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Azure Power Global Limited with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

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Other companies with Net Promoter Score similar to Azure Power Global Limited

We have estimated the Net Promoter Score of Azure Power Global Limited based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.