ARC Group Worldwide, Inc. Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

1

The ARC group formed in the early 1980s. Some members of the group met at the Slade School of Art while others were studying architecture. All were interested in making site-specific art installation works mostly with recycled material, partially influenced by the DIY culture of groups such as the Mutoid Waste Company. The ARC group occupied a number of buildings in the late 1980s in London, including 108 Drummond Street in Euston and Chumley Dene in Highgate.

The group exhibited in Milan, Genoa and Budapest before disbanding in the winter of 1991.

Net Promoter Score for Top Brands compared with ARC Group Worldwide, Inc.

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Capital Goods / Metal Fabrications is 0.



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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If ARC Group Worldwide, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of ARC Group Worldwide, Inc. with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

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Other companies with Net Promoter Score similar to ARC Group Worldwide, Inc.

We have estimated the Net Promoter Score of ARC Group Worldwide, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.