Ameris Bancorp is an American financial holding company headquartered in Jacksonville, Florida. Ameris provides retail and commercial banking services to its customers in Georgia, Alabama, Florida, South Carolina and Tennessee through its wholly owned subsidiary Ameris Bank. Ameris Bancorp was incorporated on December 18, 1980 as ABC Holding Company to act as parent company to American Banking Company. As of December 31, 2015, Ameris had approximately $5.59 billion in total assets, $4.02 billion in total loans, $4.88 billion in total deposits and $514.8 million in stockholder equity.
|Key people||·Edwin Hortman, Jr., Ameris Bank Chief Executive Officer, Ameris Bancorp President & Chief Executive Officer ·Dennis J. Zember Jr., Ameris Bank Executive Vice President and Chief Operating Officer, Ameris Bancorp Executive Vice President, Chief Operating Officer & Chief Financial Officer ·Andrew B. Cheney, Executive Vice President and Chief Banking Executive for Ameris Bank and Ameris Bancorp ·Lawton E. Bassett, III, Ameris Bank President & Ameris Bancorp Banking Group President ·Jon S. Edwards, Executive Vice President and Chief Credit Officer for Ameris Bank & Ameris Bancorp ·Joseph Kissel, Executive Vice President and Chief Information Officer for Ameris Bank & Ameris Bancorp ·James A. LaHaise, Executive Vice President and Corporate Banking Executive for Ameris Bank & Ameris Bancorp ·Cindi H. Lewis, Executive Vice President, Chief Administrative Officer and Corporate Secretary for Ameris Bank & Ameris Bancorp ·Stephen A. Melton, J.D., Executive Vice President and Chief Risk Officer for Ameris Bank & Ameris Bancorp ·Daniel B. Jeter, Chairman of the Board of Directors|
|Founded||October 1, 1971; 45 years ago (1971-10-01) (as American Banking Company) December 18, 1980; 36 years ago (1980-12-18) (as ABC Holding Company) Moultrie, Georgia|
|Headquarters||Riverplace Tower 1301 Riverplace Boulevard Jacksonville, Florida, U.S.|
|Products||Consumer banking, corporate banking, credit cards, mortgage loans|
|Predecessors||American Banking Company ABC Holding Company ABC Bancorp|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Finance / Major Banks is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Ameris Bancorp sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Ameris Bancorp with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
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We have estimated the Net Promoter Score of Ameris Bancorp based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.