Investcorp is a Bahrain-based manager of alternative investment products, for private and institutional clients. Its principal client base is in the six countries of the Gulf Co-operation Council, but it also has institutional clients in North America and Europe. It has offices in New York City, Bahrain and London.
The company offers investments in corporate investment, real estate and hedge funds, and has arranged investments with a combined value of approximately $44 billion. It typically places the private equity of companies and real estate properties it acquires directly with investors on a deal-by-deal basis, rather than through a fund structure. In addition, the firm operates the Gulf Opportunity Fund investing in the MENA region, and a number of technology funds.
The company was founded in 1982 as a corporate and real estate investment firm, and diversified in 1997 into hedge funds. Non-Gulf investors, mainly in the US, now account for around two-thirds of Investcorp’s hedge fund client assets under management, with $1 billion in new US hedge fund mandates being secured in 2009.
|Key people||Mohammed Mahfoodh Al Ardhi, (Executive Chairman & CEO) Rishi Kapoor, (Chief Financial Officer)|
|Products||Alternative investment, buyouts, hedge funds, real estate|
|Founded||1982; 35 years ago (1982)|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Wholesalers: Diversified is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If American Tire Distributors Holdings sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of American Tire Distributors Holdings with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
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|Chase||Financial Services / Banking||-1|
|Vodafone||Telecommunications / Wireless Carrier||-1|
|CIGNA||Insurance / Health and Life Insurance||-1|
We have estimated the Net Promoter Score of American Tire Distributors Holdings based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.