American Energy Partners, LP, also known as AELP, is an American natural gas and oil company founded in April 2013 by Aubrey K. McClendon. The company manages affiliates responsible for natural shale gas and oil production and exploration in the United States, as well as management of assets, minerals, royalties and nonoperated properties. It is headquartered in Oklahoma City, Oklahoma, and employed over 450 people as of August 2015. AELP announced on May 18th, 2016 it would end operations and close by the end of summer 2016.
|Products||Natural gas, natural gas liquids and oil|
|Headquarters||Oklahoma City, Oklahoma, United States|
|Key people||Aubrey K. McClendon, chairman and CEO|
|Industry||Oil and natural gas|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Public Utilities / Natural Gas Distribution is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If American Midstream Partners, LP sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of American Midstream Partners, LP with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
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We have estimated the Net Promoter Score of American Midstream Partners, LP based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.