Aluminum Corporation of China Limited Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

9

Aluminum Corporation of China Limited, is a Chinese company listed in Hong Kong SAR and in New York. multinational aluminium company headquartered in Beijing, People's Republic of China. It is the world's second-largest alumina producer and third-largest primary aluminium producer. Chinalco is principally engaged in the extraction of aluminium oxide, electrolyzation of virgin aluminium and the processing and production of aluminium as well as traded trading and engineering and technical services.

Its primary listing is on the Shanghai Stock Exchange and it is a constituent of the SSE 180 index. It has secondary listings on the Hong Kong Stock Exchange and the New York Stock Exchange.

The major shareholder of the company was Aluminum Corporation of China known as Chinalco, a state owned enterprise.

Quick facts about Aluminum Corporation of China Limited

Traded as SSE: 601600 (A share) SEHK: 2600 (H share) NYSE: ACH (H share ADR)
Key people Xiong Weiping (CEO), Ge Honglin (Chairman of the Board)
Owner Aluminum Corporation of China (35.78%) general public
Founded 2001; 16 years ago (2001) (Beijing, China)
Website www.chalco.com.cn www.chinalco.com

Net Promoter Score for Top Brands compared with Aluminum Corporation of China Limited

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Basic Industries / Aluminum is 0.



Browse NPS benchmarks

Customer.guru survey demo

important
How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Aluminum Corporation of China Limited sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Aluminum Corporation of China Limited with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

Learn more

Track Segmented Customer Satisfaction with Customer.guru

How are your customers satisfied depending on:

  • what products they purchased
  • when they placed their order
  • what number of orders they made?

    Sign up for free setup takes just 5 minutes

Other companies with Net Promoter Score similar to Aluminum Corporation of China Limited

We have estimated the Net Promoter Score of Aluminum Corporation of China Limited based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.