Acuity Brands Inc logo Acuity Brands Inc Net Promoter Score 2023 Benchmarks

Estimated Net Promoter Score is


Acuity Brands, Inc., is an electronics manufacturing company. It was founded in 2001 in Atlanta, Georgia.

Acuity Brands created a new business, selling specialty chemicals. This change was effective November 1, 2007, and is known as Zep Inc. Zep is traded on the NYSE under the ticker symbol ZEP.

Quick facts about Acuity Brands Inc

Key people Vernon J. Nagel (CEO) (Chairman) & (President)
Products Consumer Goods List of brands
Traded as NYSE: AYI S&P 500 Component
Operating income US$475.2 million (FY 2016)
Headquarters Atlanta, GA, United States

Net Promoter Score for Top Brands compared with Acuity Brands Inc

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Consumer Durables / Building Products is 0.

Browse NPS benchmarks survey demo

How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Acuity Brands Inc sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Acuity Brands Inc with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where comes in.

Learn more

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Other companies with Net Promoter Score similar to Acuity Brands Inc

We have estimated the Net Promoter Score of Acuity Brands Inc based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.